Maintenance Notification

Scheduled for Nov 17, 04:30 - 12:30 UTC

Scheduled

To ensure uptime and stability, Aeris’ carrier partner will be performing a maintenance activity starting on Nov 17, 2025 at 4:30AM UTC to deploy the service enhancements. During the activity, brief data service interruption may be experienced but sessions will be re-established quickly depending on the device retry mechanism.

There will be no impact on voice, SMS, portal access and reporting. Please see below for more details.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk# 157180

Posted Nov 13, 2025 - 14:29 UTC

This scheduled maintenance affects: Dual-Mode A-LH Service (Data).