This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.
Maintenance case reference number: 92288
Posted Jun 23, 2022 - 06:14 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jun 23, 2022 - 04:36 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 23, 2022 - 02:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 17, 2022 - 06:57 UTC
Scheduled
This is to notify you that Aeris engineers will be performing a maintenance activity starting on Jun 23, 2022, at 2:00 AM UTC to enhance the service reliability. During the activity, alerts and network location APIs will be delayed. Online reports, scheduled reports and dashboard widgets (billing and usage trends) will not be available during this period.
Additionally, the below-listed functionalities will be unavailable for 90 minutes during the first half of the activity: • LTE-M Shoulder-Tap services • AerAdmin • AerFrame • Provisioning • Portal access
There will be no impact on data, voice, or SMS services. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications and reference Zendesk# 92288.
Posted Jun 17, 2022 - 06:53 UTC
This scheduled maintenance affected: Business Services (Portal, My Reports, My Alerts), API Web Services (AerAdmin, AerFrame), Fusion NA IoT Service (Provisioning), Global GSM Services (US Market) (Provisioning), Global GSM Services (UK, European and African Markets) (Provisioning), Dual-Mode A-LH Service (Provisioning), and Fusion Global IoT Service (Provisioning).