This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.
Maintenance case reference number: 94691
Posted Sep 16, 2022 - 06:43 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2022 - 02:00 UTC
Scheduled
To ensure uptime and stability of the infrastructure, Aeris' engineers will be performing a maintenance activity starting on Sep 16, at 02:00 AM UTC to deploy infrastructure enhancements. During the activity, the below listed functionalities may be affected for up to 15 minutes during the first half of the maintenance.
• Registration - Devices may experience failures when attempting cellular registration. • Data services - Devices attempting for new sessions may fail to connect. • SMS services - Devices may not be able to send SMS. • TLDN services - Devices may not be able to obtain temporary dial-able numbers. • Additionally, voice might be impacted for Fusion Global customers.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk #94691
Posted Sep 08, 2022 - 11:22 UTC
This scheduled maintenance affected: Fusion Global IoT Service (Data, SMS, Voice), Global GSM Services (US Market) (Data, SMS, Voice), and Global GSM Services (UK, European and African Markets) (Data, SMS, Voice).