Maintenance Notification
Scheduled Maintenance Report for Aeris Connectivity Service Status
This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.

Maintenance case reference number: 82748
Posted Sep 17, 2021 - 04:47 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 17, 2021 - 03:00 UTC
To ensure uptime and stability of our infrastructure, Aeris engineers will be performing a maintenance activity starting on Sep 17, 2021, at 3:00 AM UTC to perform failover testing on an ISP link. There’s a possible impact of up to one minute on data (internet and VPN traffic), voice, and SMS during the exercise. However, there will be no impacts on portal access, provisioning, reporting, and alerting services. Please see below for more details.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications ( and reference Zendesk #82748
Posted Sep 09, 2021 - 00:36 UTC
This scheduled maintenance affected: Fusion NA IoT Service (Data, SMS), Fusion Global IoT Service (Data, SMS, Voice), Global GSM Services (UK, European and African Markets) (Data, SMS, Voice), Dual-Mode A-LH Service (Data, SMS, Voice), and Global GSM Services (US Market) (Data, SMS, Voice).