Maintenance Notification IOTCHG-7263

Scheduled for Nov 20, 03:00 - 07:00 UTC

Scheduled

This is to notify you that Aeris engineers will be performing a maintenance activity starting on November 20, 2025 at 3:00 AM UTC to upgrade Watchtower performance and enable additional Watchtower features. During the activity, the expected service impact is short periods where an Enterprise's devices' cellular data traffic will either (a) be dropped, or (b) will not have any security policies applied. These periods should total no more than four minutes. There will be no impact to voice, SMS, portal access, provisioning or reporting.

Maintenance case reference number: IOTCHG-7263

Posted Nov 11, 2025 - 22:24 UTC

This scheduled maintenance affects: Dual-Mode A-LH Service (Data).