Maintenance Notification

Scheduled for Nov 14, 05:30 - 09:30 UTC

Scheduled

To ensure uptime and stability, Aeris’ carrier partner will be performing a maintenance activity starting on Nov 14, 2025 at 5:30AM UTC to deploy the service enhancements. SIM Provisioning/Cancellation and SIM management services may be impacted during the activity, can be retried post completion of the maintenance window.

There will be no impact on data, voice, SMS, portal access and reporting. Please see below for more details.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk# 156820

Posted Nov 11, 2025 - 07:02 UTC

This scheduled maintenance affects: Fusion NA IoT Service (Provisioning).