Aeris Connectivity Service Status

All Systems Operational

Fusion Global IoT Service ? Operational
Data Operational
SMS Operational
Voice ? Operational
Provisioning Operational
None Operational
Fusion NA IoT Service ? Operational
Data ? Operational
Provisioning Operational
None Operational
SMS Operational
Global GSM Services (UK, European and African Markets) Operational
Data Operational
Provisioning Operational
SMS Operational
Voice Operational
None Operational
Global GSM Services (US Market) Operational
Data Operational
Provisioning Operational
SMS Operational
Voice Operational
None Operational
Dual-Mode A-LH Service ? Operational
Data Operational
SMS Operational
Voice Operational
Provisioning Operational
None Operational
Business Services ? Operational
Portal ? Operational
My Reports ? Operational
My Alerts Operational
VPN connectivity ? Operational
AerSight Streaming Operational
None Operational
API Web Services ? Operational
AerAdmin ? Operational
AerFrame ? Operational
AerTraffic ? Operational
None Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Maintenance Notification
Completed - The scheduled maintenance has been completed.
Apr 24, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 06:00 UTC
Scheduled - To ensure uptime and stability, Aeris’ carrier partner will be performing a maintenance activity starting on Apr 24, 2025 at 6:00 AM UTC to deploy the service enhancements. Provisioning and portal service may be impacted during the maintenance activity.

There will be no impact on voice, SMS, and reporting. Please see below for more details.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk# 144412
Apr 17, 10:56 UTC
Apr 23, 2025

No incidents reported.

Apr 22, 2025
Maintenance Notification
Completed - The scheduled maintenance has been completed.
Apr 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 04:00 UTC
Scheduled - To ensure uptime and stability, Aeris’ carrier partner will be performing a maintenance activity starting on Apr 22, 2025 at 4:00AM UTC to deploy the service enhancements. Delay in provisioning may be experienced during the maintenance activity.

There will be no impact on data, voice, SMS, portal access and reporting. Please see below for more details.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk# 144411
Apr 17, 11:56 UTC
Maintenance Notification
Completed - The scheduled maintenance has been completed.
Apr 22, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 07:30 UTC
Scheduled - This is to notify you that Aeris engineers will be performing a maintenance activity starting on Tuesday April 22 07:30 AM UTC to enhance network resiliency. During the activity, there is one minute of redundancy loss expected. There will be no impact to voice, SMS, portal access, provisioning or reporting. Please see below for more details.

Maintenance case reference number: 144280
Apr 11, 19:29 UTC
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025
Maintenance Notification
Completed - The scheduled maintenance has been completed.
Apr 13, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 04:00 UTC
Scheduled - To ensure uptime and stability of our infrastructure, Aeris’ carrier partner will be performing an emergency maintenance activity starting on Apr 13, 2025, at 4:00 AM UTC to deploy the infrastructural enhancements. SIM management services may be impacted during the maintenance activity.

However, there will be no impact on voice, data, SMS, portal access and reporting. Please see below for more details.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk #144243
Apr 11, 09:18 UTC
Apr 12, 2025

No incidents reported.

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