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Completed -
The scheduled maintenance has been completed.
Mar 27, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 UTC
Scheduled -
To ensure uptime and stability, Aeris’ carrier partner will be performing an emergency maintenance activity starting on March 26, 2026 at 10:00 PM UTC to deploy the service enhancements. During the activity, there may be a data service impact for up to 15 minutes. Sessions will be re-established depending on the device retry mechanism.
There will be no impact on voice and SMS services. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk# 169335
Mar 20, 05:13 UTC
Completed -
The scheduled maintenance has been completed.
Mar 25, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 UTC
Scheduled -
To ensure uptime and stability, Aeris’ carrier partner will be performing an emergency maintenance activity starting on March 24, 2026 at 10:00 PM UTC to deploy the service enhancements. During the activity, there may be a data service impact for up to 15 minutes. Sessions will be re-established depending on the device retry mechanism.
There will be no impact on voice and SMS services. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk# 169590
Mar 23, 07:57 UTC
Completed -
The scheduled maintenance has been completed.
Mar 20, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 22:00 UTC
Scheduled -
To ensure uptime and stability, Aeris’ carrier partner will be performing an emergency maintenance activity starting on March 19, 2026 at 10:00 PM UTC to deploy the service enhancements. During the activity, there may be a data service impact for up to 15 minutes. Sessions will be re-established depending on the device retry mechanism.
There will be no impact on voice and SMS services. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk# 168997
Mar 18, 05:34 UTC
Resolved -
This is to notify you that the service impairment affecting the services listed below has been resolved. Please see below for more details.
Description: 2G / 3G / 4G Global Service Data Sessions.
Incident case number: 168987
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Mar 18, 02:06 UTC
Monitoring -
Update: Aeris engineers have seen recovery and monitoring the situation. We will provide updates as more information becomes available. Please see below for the services that are impacted.
Description: 2G / 3G / 4G Global Service Data Sessions.
Incident case number: 168987
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Mar 18, 01:26 UTC
Investigating -
This is to notify of a potential service impairment to Aeris services. Aeris engineers are engaged in isolating the problem and will provide further updates as they become available. Please see below for the services that are potentially impacted.
Description: 2G / 3G / 4G Global Service Data Sessions.
Incident case number: 168987
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Mar 18, 00:42 UTC