Get email notifications whenever Aeris Connectivity Service Status creates, updates or resolves an incident.
Get text message notifications whenever Aeris Connectivity Service Status creates or resolves an incident.
Get webhook notifications whenever Aeris Connectivity Service Status creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
This is to inform you that the incident regarding AT&T data connectivity has now been resolved.
Jul 25, 20:08 UTC
Investigating -
This is to notify you that Aeris' monitoring system has detected a potential service impairment. Aeris engineers are engaged in isolating the problem and will provide further updates as they become available. Please see below for the services that are potentially impacted.
Description: AT&T LTE data connectivity issues
Incident case number: 127930
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Jul 25, 19:46 UTC
Resolved -
This is to notify you that the service impairment affecting the services listed below has been resolved. Please see below for more details.
Description: Fusion NA SIM provisioning.
Incident case number: 127848
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Jul 24, 09:53 UTC
Update -
UPDATE 01: Our carrier partner is working towards resolving the issue. No ETR is available at this time. Please see below for the services that are impacted.
Description: Fusion NA SIM provisioning.
Incident case number: 127848
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Jul 24, 08:28 UTC
Investigating -
This is to notify that device provisioning and cancellations are currently may fail or be delayed for Fusion NA SIMs. Our carrier partner has indicated they are currently troubleshooting the issue. No ETA is available at this time. Aeris will continue to provide updates as they become available.
Description: Fusion NA SIM provisioning.
Incident case number:127848
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Jul 24, 07:20 UTC