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Completed -
This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.
Maintenance case reference number: #114528
Nov 30, 10:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 09:31 UTC
Scheduled -
To ensure uptime and stability of our infrastructure, Aeris engineers will be performing a maintenance activity starting on Nov 30, 2023 at 09:30 AM UTC to deploy service enhancement. Aerport portal service will be unavailable for up to 5 minutes during the first half of the maintenance window.
There will be no impact on SMS, voice and data services. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk #114528
Nov 23, 11:55 UTC
Completed -
This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.
Maintenance case reference number: 113662
Nov 28, 03:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 03:00 UTC
Scheduled -
This is to notify you that Aeris engineers will be performing a maintenance activity starting on Nov 28, 2023 at 03:00 AM UTC to enhance service reliability for customers using APN iot.aer.net and iotst.aer.net. During the activity data services may be affected for up to 5 minutes during the first half of the maintenance window.
There will be no impact to voice, SMS, portal access, provisioning, or reporting. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk #113662
Nov 21, 07:16 UTC
Completed -
This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.
Maintenance case reference number: 112786
Nov 21, 05:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 03:00 UTC
Scheduled -
To ensure uptime and stability of our infrastructure, Aeris engineers will be performing a maintenance activity starting on Nov 21, 2023 at 3:00 AM UTC to deploy the service enhancements. Provisioning and portal-related services will be unavailable for up to 30 minutes during the first half of the maintenance window.
In addition, alerts, API services and reports will be delayed throughout the duration of the maintenance activity. Online reports, scheduled reports and dashboard widgets will not be available during the maintenance activity. Any scheduled reports will be generated after the completion of the maintenance window. There will be no impact to data, voice, or SMS services. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk #112786
Nov 14, 13:00 UTC