This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.
Maintenance case reference number: 102369
Posted Mar 23, 2023 - 06:09 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 23, 2023 - 02:01 UTC
Scheduled
This is to notify you that Aeris engineers will be performing a maintenance activity starting on March 23, 2023, at 2:00 AM UTC to deploy service enhancements.
During the activity, alerts, reports, network location APIs will be delayed. The online reports and dashboard widgets will not be available during the maintenance activity. Any scheduled reports will only be available post maintenance activity.
In addition, provisioning and portal access will be unavailable for up to 15 minutes followed by an intermittent impact of 45 minutes during the first half of the maintenance activity. However, there will be no impacts to data, voice, and SMS services. We appreciate your patience and understanding.
As always, if you have questions or issues, please submit them at Aeris Communications and reference Zendesk#102369
Posted Mar 17, 2023 - 09:16 UTC
This scheduled maintenance affected: Business Services (Portal), API Web Services (AerAdmin, AerFrame, AerTraffic), Fusion NA IoT Service (Provisioning), Global GSM Services (US Market) (Provisioning), Global GSM Services (UK, European and African Markets) (Provisioning), Dual-Mode A-LH Service (Provisioning), and Fusion Global IoT Service (Provisioning).