Maintenance Notification

Scheduled Maintenance Report for Aeris Connectivity Service Status

Completed

The scheduled maintenance has been completed.

Posted Nov 20, 2025 - 13:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 20, 2025 - 05:00 UTC

Scheduled

To ensure uptime and stability, Aeris’ carrier partner will be performing an emergency maintenance activity starting on Nov 20, 2025 at 5:00AM UTC to deploy the service enhancements. During the activity, data service impact may be experienced for up to 5 minutes. Session will be re-established as per device retry mechanism.

There will be no impact on voice, SMS, portal access and reporting. Please see below for more details.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk# 157596

Posted Nov 19, 2025 - 06:27 UTC

This scheduled maintenance affected: Dual-Mode A-LH Service (Data).