Aeris is pleased to notify you that the service impairment affecting the Aerport portal has been resolved. Please see below for more details.
Description: The Aerport Portal is Not Working Incident case number: TRAC-2857
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Dec 26, 2025 - 22:13 UTC
Investigating
This is to notify you that Aeris' monitoring team has detected a potential service impairment. Aeris engineers are engaged in isolating the problem and will provide further updates as they become available. Please see below for the services that are potentially impacted.
Description: Aerport Portal is Not Working
Incident case number: TRAC-2857
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Dec 26, 2025 - 20:49 UTC
This incident affected: Business Services (Portal).