Maintenance Notification
Scheduled Maintenance Report for Aeris Connectivity Service Status
This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.

Maintenance case reference number: 82692
Posted Sep 16, 2021 - 06:36 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2021 - 02:30 UTC
To ensure uptime and stability of our infrastructure, Aeris engineers will be performing a break-fix maintenance activity starting on Sep 16, 2021 at 2:30 AM UTC to perform infrastructure failover testing. During the activity, data, SMS, TLDN, voice and VPN connectivity services would be impacted for European region customers twice for up to 5 minutes. However, there will be no impact to portal access, provisioning and reporting. Please see below for more details.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications ( and reference Zendesk#82692.
Posted Sep 08, 2021 - 11:30 UTC
This scheduled maintenance affected: Fusion Global IoT Service (Data, SMS, Voice), Global GSM Services (UK, European and African Markets) (Data, SMS, Voice), and Business Services (VPN connectivity).