To ensure uptime and stability of our infrastructure, Aeris engineers will be performing a break-fix maintenance activity starting on Sep 16, 2021 at 2:30 AM UTC to perform infrastructure failover testing. During the activity, data, SMS, TLDN, voice and VPN connectivity services would be impacted for European region customers twice for up to 5 minutes. However, there will be no impact to portal access, provisioning and reporting. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (email@example.com
) and reference Zendesk#82692.