Maintenance Notification
Scheduled Maintenance Report for Aeris Connectivity Service Status
The scheduled maintenance has been completed.
Posted Sep 08, 2021 - 04:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 07, 2021 - 21:00 UTC
To ensure uptime and stability, Aeris’ carrier partner will be performing a maintenance activity starting on Sep 7, 2021 at 9:00 PM UTC to deploy the infrastructural enhancements. During the activity, data services for 2G/3G/LTE may be affected twice for up to 5 minutes each. However, there will be no impact on voice, SMS, portal access, provisioning and reporting. Please see below for more details.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications ( and reference Zendesk#82459.
Posted Aug 31, 2021 - 13:55 UTC
This scheduled maintenance affected: Fusion Global IoT Service (Data), Global GSM Services (UK, European and African Markets) (Data), Global GSM Services (US Market) (Data), and Neo 2G/3G (Data).