This is to notify you that the service impairment affecting the services listed below has been resolved. Please see below for more details.
Description: 2G / 3G / 4G Global Service Data Sessions.
Incident case number: 168987
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Mar 18, 2026 - 02:06 UTC
Monitoring
Update: Aeris engineers have seen recovery and monitoring the situation. We will provide updates as more information becomes available. Please see below for the services that are impacted.
Description: 2G / 3G / 4G Global Service Data Sessions.
Incident case number: 168987
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Mar 18, 2026 - 01:26 UTC
Investigating
This is to notify of a potential service impairment to Aeris services. Aeris engineers are engaged in isolating the problem and will provide further updates as they become available. Please see below for the services that are potentially impacted.
Description: 2G / 3G / 4G Global Service Data Sessions.
Incident case number: 168987
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Mar 18, 2026 - 00:42 UTC
This incident affected: Fusion Global IoT Service (Data), Global GSM Services (US Market) (Data), and Global GSM Services (UK, European and African Markets) (Data).