This notification is to inform you that the service impairment affecting the services listed below has been resolved. Aeris teams will continue to monitor the environment and evaluate potential actions to further improve system stability. Please see the details below for more information.
Description: Degradation in data sessions
Incident case number: 177672
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Jun 24, 2026 - 20:01 UTC
Monitoring
UPDATE 1: Aeris engineers are observing recovery and continue to investigate the issue. Additional escalation measures have been taken. As we continue monitoring, we will provide updates as more information becomes available.
Description: Degradation in data sessions
Incident case number: 177672
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Jun 24, 2026 - 18:20 UTC
Investigating
This is to notify of a potential service impairment to Aeris services. Aeris engineers are engaged in isolating the problem and will provide further updates as they become available. Please see below for the services that are potentially impacted.
Description: Degradation in data sessions
Incident case number: 177672
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Jun 24, 2026 - 17:31 UTC
This incident affected: Fusion Global IoT Service (Data), Global GSM Services (US Market) (Data), and Global GSM Services (UK, European and African Markets) (Data).