We are pleased to notify you that this issue has been resolved. Aeris Technical team members restarted the Op Admin service and confirmed restoration of Aerport functionality. The permanent fix is already being processed and estimated for implementation tomorrow. Please see below for more details.
Description: Aerport Functionality Inoperative
Incident case number: 161362
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Dec 30, 2025 - 22:34 UTC
Investigating
This is to notify you that Aeris' monitoring system has detected a potential service impairment. Aeris engineers are engaged in isolating the problem and will provide further updates as they become available. Please see below for the services that are potentially impacted.
Description: Access to Aeris AerPort Portal.
Incident case number: 161362
If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Dec 30, 2025 - 21:22 UTC
This incident affected: Business Services (Portal).