This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.
Maintenance case reference number: 94875
Posted Sep 22, 2022 - 06:04 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2022 - 02:00 UTC
Update
Update : This is to notify you that, Provisioning and Portal access will be unavailable for 30 mins followed by 90 mins of Intermittent impact during the first half of the activity. Please refer to the details below for additional information.
This is to notify you that Aeris engineers will be performing a maintenance activity starting on September 22, 2022, at 2:00 AM UTC to enhance the service reliability. During the activity, alerts and network location APIs will be delayed. Online reports, scheduled reports and dashboard widgets (billing and usage trends) will not be available during this period.
Additionally, the below-listed functionalities will be Intermittent impacted for 30 minutes during the first half of the activity:
• Provisioning • Portal access
There will be no impact on data, voice, or SMS services. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications and reference Zendesk# 94875.
Posted Sep 21, 2022 - 10:36 UTC
Update
Update : This is to notify you that, Provisioning and Portal access will be unavailable for 30 mins followed by 30 mins of Intermittent impact during the first half of the activity. Please refer to the details below for additional information.
This is to notify you that Aeris engineers will be performing a maintenance activity starting on September 22, 2022, at 2:00 AM UTC to enhance the service reliability. During the activity, alerts and network location APIs will be delayed. Online reports, scheduled reports and dashboard widgets (billing and usage trends) will not be available during this period.
Additionally, the below-listed functionalities will be Intermittent impacted for 30 minutes during the first half of the activity:
• Provisioning • Portal access
There will be no impact on data, voice, or SMS services. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications and reference Zendesk# 94875.
Posted Sep 20, 2022 - 06:50 UTC
Scheduled
This is to notify you that Aeris engineers will be performing a maintenance activity starting on September 22, 2022, at 2:00 AM UTC to enhance the service reliability. During the activity, alerts and network location APIs will be delayed. Online reports, scheduled reports and dashboard widgets (billing and usage trends) will not be available during this period.
Additionally, the below-listed functionalities will be Intermittent impacted for 30 minutes during the first half of the activity:
• Provisioning • Portal access
There will be no impact on data, voice, or SMS services. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications and reference Zendesk# 94875.
Posted Sep 14, 2022 - 19:03 UTC
This scheduled maintenance affected: Business Services (Portal, My Reports, My Alerts), Fusion NA IoT Service (Provisioning), Global GSM Services (US Market) (Provisioning), Global GSM Services (UK, European and African Markets) (Provisioning), Dual-Mode A-LH Service (Provisioning), and Fusion Global IoT Service (Provisioning).