Maintenance Notification

Scheduled Maintenance Report for Aeris Connectivity Service Status

Completed

This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.

Maintenance case reference number: 83007
Posted Sep 29, 2021 - 05:04 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 29, 2021 - 03:00 UTC

Scheduled

To ensure uptime and stability of our infrastructure, Aeris engineers will be performing a maintenance activity starting on Sep 29, at 03:00 AM UTC, to perform infrastructure failover testing. The below listed functionalities may be affected few times for 1 minute during the first half of the maintenance activity with a cumulative expected impact of 30 minutes.

* Data services - Devices attempting for new sessions may fail to connect.
* VPN services - New connections may fail.
* Portal access, Dashboard widgets, My Alerts, Reports and Provisioning services.
* API Web services (AerFrame and AerAdmin)

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk #83007.
Posted Sep 20, 2021 - 15:34 UTC
This scheduled maintenance affected: Business Services (Portal, My Reports, My Alerts, VPN connectivity), API Web Services (AerAdmin, AerFrame), Dual-Mode A-LH Service (Data, Provisioning), Fusion NA IoT Service (Data, Provisioning), Fusion Global IoT Service (Data, Provisioning), and Global GSM Services (US Market) (Data, Provisioning).