To ensure uptime and stability of our infrastructure, Aeris engineers will be performing a maintenance activity starting on Sep 29, at 03:00 AM UTC, to perform infrastructure failover testing. The below listed functionalities may be affected few times for 1 minute during the first half of the maintenance activity with a cumulative expected impact of 30 minutes.
* Data services - Devices attempting for new sessions may fail to connect.
* VPN services - New connections may fail.
* Portal access, Dashboard widgets, My Alerts, Reports and Provisioning services.
* API Web services (AerFrame and AerAdmin)
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (firstname.lastname@example.org
) and reference Zendesk #83007.