This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.
Maintenance case reference number: 83007
Posted Sep 29, 2021 - 05:04 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 29, 2021 - 03:00 UTC
Scheduled
To ensure uptime and stability of our infrastructure, Aeris engineers will be performing a maintenance activity starting on Sep 29, at 03:00 AM UTC, to perform infrastructure failover testing. The below listed functionalities may be affected few times for 1 minute during the first half of the maintenance activity with a cumulative expected impact of 30 minutes.
* Data services - Devices attempting for new sessions may fail to connect. * VPN services - New connections may fail. * Portal access, Dashboard widgets, My Alerts, Reports and Provisioning services. * API Web services (AerFrame and AerAdmin)
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk #83007.
Posted Sep 20, 2021 - 15:34 UTC
This scheduled maintenance affected: Business Services (Portal, My Reports, My Alerts, VPN connectivity), API Web Services (AerAdmin, AerFrame), Dual-Mode A-LH Service (Data, Provisioning), Fusion NA IoT Service (Data, Provisioning), Fusion Global IoT Service (Data, Provisioning), and Global GSM Services (US Market) (Data, Provisioning).