This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.
Maintenance case reference number: 124009
Posted Apr 25, 2024 - 04:57 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2024 - 02:00 UTC
Scheduled
To ensure uptime and stability of our infrastructure, Aeris engineers will be performing a maintenance activity starting on Apr 25, 2024 at 2:00 AM UTC to deploy the service enhancements. Provisioning and portal-related services will be unavailable for up to 30 minutes during the first half of the maintenance window.
In addition, alerts, API services and reports will be delayed throughout the duration of the maintenance activity. Online reports, scheduled reports and dashboard widgets will not be available during the maintenance activity. Any scheduled reports will be generated after the completion of the maintenance window.
There will be no impact to data, voice, or SMS services. Please see below for more details.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk #124009
Posted Apr 16, 2024 - 13:57 UTC
This scheduled maintenance affected: Business Services (Portal, My Reports, My Alerts), Fusion NA IoT Service (Provisioning), Global GSM Services (US Market) (Provisioning), Global GSM Services (UK, European and African Markets) (Provisioning), Dual-Mode A-LH Service (Provisioning), and Fusion Global IoT Service (Provisioning).