Incident Notification

Incident Report for Aeris Connectivity Service Status

Resolved

This is to notify you that the service impairment affecting the services listed below has been resolved. Please see below for more details.

Description: Aeris AerPort portal login issues.

Incident case number: 158716

If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Dec 02, 2025 - 11:58 UTC

Investigating

This is to notify you that Aeris' monitoring system has detected a potential service impairment. Aeris engineers are engaged in isolating the problem and will provide further updates as they become available. Please see below for the services that are potentially impacted.

Description: Access to Aeris AerPort Portal

Incident case number: 158716

If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Dec 02, 2025 - 11:35 UTC
This incident affected: Business Services (Portal).