Maintenance Notification IOTCHG-7385

Scheduled for Dec 11, 03:00 - 06:00 UTC

Scheduled

We would like to inform you that Aeris engineers will be conducting a maintenance activity in the Las Vegas data center beginning on December 11, 2025, at 03:00 AM UTC. This maintenance will involve replacing optical equipment on two network links. During this window, data services may experience brief periods of intermittent packet loss—up to 30 seconds, occurring twice throughout the scheduled work. Please note that SMS, voice services, portal access, provisioning, and reporting services will not be affected. Further details are provided below.

Maintenance case reference number: IOTCHG-7385

Posted Dec 02, 2025 - 19:51 UTC

This scheduled maintenance affects: Dual-Mode A-LH Service (Data), Fusion NA IoT Service (Data), Fusion Global IoT Service (Data), and Global GSM Services (US Market) (Data).