This is to notify you that Aeris' monitoring system has detected a potential service impairment. Aeris engineers are engaged in isolating the problem and will provide further updates as they become available. Please see below for the services that are potentially impacted.
Web service https://www.m2mweb.net:9443/
Incident case number: 82933
If you have any additional questions, please contact email@example.com
and reference the case number above.