Incident Notification

Incident Report for Aeris Connectivity Service Status

Resolved

This is to notify you that the service impairment affecting the services listed below has been resolved. Please see below for more details.

Description: Issue related to Scheduled and Device Detail

Incident case number: 178230

If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Jun 30, 2026 - 12:26 UTC

Identified

Aeris engineers have taken corrective action and are observing recovery. Aeris will continue to monitor the situation and provide updates as more information becomes available

Description: Issue related to Scheduled and Device Detail

Incident case number: 178230

If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Jun 30, 2026 - 11:50 UTC

Investigating

This is to notify you that Aeris' monitoring system has detected an issue related to scheduled Reports and Device Detail Reports. Aeris engineers are engaged in isolating the problem and will provide further updates as they become available. Please see below for the services that are potentially impacted.


Description: Issue related to Scheduled and Device Detail

Incident case number: 178230

If you have any additional questions, please contact support@aeris.net and reference the case number above.
Posted Jun 30, 2026 - 11:35 UTC
This incident affected: Business Services (My Reports).