Maintenance Notification

Scheduled Maintenance Report for Aeris Connectivity Service Status

Completed

The scheduled maintenance has been completed.

Posted Sep 18, 2025 - 12:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 18, 2025 - 04:01 UTC

Scheduled

To ensure uptime and stability, Aeris’ carrier partner will be performing an emergency maintenance activity starting on Sept 18, 2025 at 4:00AM UTC to deploy the service enhancements. During the activity, there may be brief interruption to data sessions but the sessions will re-establish quickly depending on the device retry mechanism.

There will be no impact on voice, SMS, portal access, and reporting. Please see below for more details.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications (support@aeris.net) and reference Zendesk# 152623

Posted Sep 17, 2025 - 08:11 UTC

This scheduled maintenance affected: Dual-Mode A-LH Service (Data).