Maintenance Notification
Scheduled Maintenance Report for Aeris Connectivity Service Status
This is to notify you that the maintenance window activity has been completed. Please refer to the details below for additional information.

Maintenance case reference number: 82784
Posted Sep 16, 2021 - 05:46 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2021 - 01:00 UTC
To ensure up-time and stability of our infrastructure, Aeris' engineers, in collaboration with our carrier partner, will be performing a maintenance activity starting on Sep 16, 2021, at 1:00 AM UTC to perform a database upgrade. During the maintenance, devices attempting to initiate a data session may fail to complete, and mobile devices in active data sessions may drop. Stationary devices will not experience any impact on active data sessions. Please see below for more details.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at Aeris Communications ( and reference Zendesk #82784.
Posted Sep 10, 2021 - 22:50 UTC
This scheduled maintenance affected: Fusion Global IoT Service (Data).